This policy was last
updated on 18th December 2013
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with
all data received from visitors to the site.
2. Our Services
We only hold the data necessary to offer services provided on our website.
3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection
Register.
4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed
it is deleted from our files.
5. Data Storage
For administrative reasons data may be passed to and stored securely with third
party service providers located outside the EEA (European Economic Area).
6. Email Updates
We regularly email website news and information updates to those customers who have
specifically subscribed to our email service. All subscription emails sent by us
contain clear information on how to unsubscribe from our email service.
7. Our Promise
We never sell, rent or exchange mailing lists.
8. Data Shared With Partners
We do not share data with any of our partners.
9. Email Options
We may wish to send you details via email of our other products and services, which
may be of interest to you. However when you subscribe directly to our email service
you will be asked whether or not you wish to receive such emails.
10. Partner Privacy Policies
Please note that we only share data with partners that operate their own privacy
policy.
11. Spam
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations
2003, we never send bulk unsolicited emails, (popularly known as Spam) to email
addresses.
12. Product Updates
We may send emails to existing customers or prospective customers who have enquired
or registered with us, regarding products or services directly provided by us.
13. Email Content
All emails sent by us will be clearly marked as originating from us. All such emails
will also include clear instructions on how unsubscribe from our email service and
any future emails. Such instructions will either include a link to a page to unsubscribe
or a valid email address to which you should reply, with “unsubscribe” as the email
subject heading.
14. Cookies
Our website uses "cookies" to track use and allow customers to purchase from our
website. Please note that these cookies do not contain or pass any personal, confidential
or financial information or any other information that could be used to identify
individual visitors or customers purchasing from our website. Please note that you
are free to refuse cookies. However, for purely technical reasons this may prevent
you from purchasing from our website. This is because anonymous cookies are commonly
used to keep track of the contents of customers’ shopping baskets or trolleys during
the checkout process. This facility ensures that the items added to (or removed
from) your basket are accurately stated when you go to pay. Please see our separate
Cookies Policy.
15. Contact Us
If you have any questions relating to our Privacy Policy please email us at info@bettyandclaude.co.uk
Our contact details are as follows:
Betty and Claude
26-28 High Street
Chobham, Surrey
GU24 8AA
Email: info@bettyandclaude.co.uk
Telephone
From within the UK: 01276 856599
International: 0044 (0) 1276 856599
VAT registration number: 165744191